Training Course

ENGAGING EQ IN MARKETING, SALE & COMMUNICATION
  • Start Date : 14/05/2011
  • Schedule : 13h00 - 20h00,From 14th May, 2011
  • Fees : 3.990.000 VNĐ - Registration before 20th April, Course Fee 3.590.000 VNĐ
  • Deadline : 09/05/2011
Objective
Introduction

The benefits of emotional intelligence or what is commonly known as EQ are universal.  However, for those who have chosen sales and marketing as their career, EQ has even greater relevance.

Much research and studies have been done to prove that those who engage EQ competencies perform better earn more and are generally better at their jobs.  The relationships they build with customers are also longer lasting.  

Emotions drive our actions everyday.  The key difference between one who engages EQ and the others who do not lies in the ability to manage emotions and use the vast information they contain to help us in our thinking processes.  The desired outcomes include a more confident disposition, clearer thinking processes and more productive as well as happier relationships with others.

EQ consists of a set of life skills that are learnable and actionable.  This course will focus on the key competencies that are applicable for the demands of sales and marketing professionals.  

This includes recognizing emotional patterns, understanding and using choices in emotions, developing optimism and building empathy to connect to customers.  

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Course Content
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Target Audience

 Sales & Marketing professionals, customer-servicing staff.  Those who deal with customers extensively in their jobs. 

 

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Trainer's Profile
Mr.Bernard Law
Mr.Bernard Law, is a certified 6 Seconds Emotional Intelligence (SEI) Trainer/ Coach
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Training Course

ENGAGING EQ IN MARKETING, SALE & COMMUNICATION
  • Start Date : 14/05/2011
  • Schedule : 13h00 - 20h00,From 14th May, 2011
  • Fees : 3.990.000 VNĐ - Registration before 20th April, Course Fee 3.590.000 VNĐ
  • Deadline : 09/05/2011

Course Content

13h30-13h45    -    Registration
13h45-14h00 -    Introduction of Speaker
14h00-15h00    -    Understanding Change
        -    Comfort Zones
        -     Someone who brought out the BEST in you
15h-15h15    -    Break
15h15-16h15    -    EQ - Origin
            EQ behaviors
            Recognizing Patterns
16h15-16h45    -    Q & A
16h45-17h15    -    Consequential Thinking
        -    Navigate Emotions
17h15-1730    -    Break
17h30-19h00    -    Optimism
        -    Values & Motivation
        -    More than hearing - Listening
19h00-19h30    -    Q & A
20h00        -    End

Print Send your friend Register Online

Training Course

ENGAGING EQ IN MARKETING, SALE & COMMUNICATION
  • Start Date : 14/05/2011
  • Schedule : 13h00 - 20h00,From 14th May, 2011
  • Fees : 3.990.000 VNĐ - Registration before 20th April, Course Fee 3.590.000 VNĐ
  • Deadline : 09/05/2011

Trainer's Profile

Mr.Bernard Law
Mr.Bernard Law, is a certified 6 Seconds Emotional Intelligence (SEI) Trainer/ Coach
Bernard is a certified 6 Seconds Emotional Intelligence (SEI) Trainer/ Coach. He has more than 20 years of senior corporate .Experience in both private and public organizations in various sectors. His industry/ experience include:
-  Publishing and Broadcast Media
-  Industrial Development
-  Clubhouse Management
-  Event & Project Management

He was active in senior management work at both operational and strategic levels in these organizations of varying sizes. His involvement was in multi-functional roles such as General Management, Sales & Marketing, HR, Finance & Administration as well as Editorial and Design.
He has extensive experience in liaison with external commercial as well public instritutions.
His work over the years involved travels to work in China, Indonesia, Japan, South Korea and New York among others. His involvement in professional and civic organizations included: (a)Advertising Media Owners Association of Singapore (AMOS) – held appointments as   Secretary, Treasurer and Education Sub-Committee Chairman.
(b) Committee Member of Digital Audio Broadcasting Forum, Singapore
(c) Public Education Committee on Family, MCYS.
He has also spoken on Emotions intelligence locally overseas as well as on Media Relations to the Government Public Affairs Officers Network.
Bernard is proficient in English, Chinese and in spoken Malay.

Qualifications:
-  Master of Business Administration (University of Strathclyde , Glasgow, UK)
-  Master of Health Services Management (University of Flinders, Adelaide, Australia)
-  Bachelor of Arts (National University of Singapore)
-  Graduate Diploma in Marketing Management (Institute of Marketing Singapore)
-  Graduate Certificate in Management Consultancy
-  Certified 6 Seconds Levels 1 Associate (6 Seconds USA)
-  Certified 6 Seconds Emotions Intelligence (SEI) Coach (6 Seconds USA)
Print Send your friend Register Online

Training Course

ENGAGING EQ IN MARKETING, SALE & COMMUNICATION
  • Start Date : 14/05/2011
  • Schedule : 13h00 - 20h00,From 14th May, 2011
  • Fees : 3.990.000 VNĐ - Registration before 20th April, Course Fee 3.590.000 VNĐ
  • Deadline : 09/05/2011
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